Return & Exchange

Your satisfaction is important to us! Of course, you have the right to cancel your purchase at any time if you change your mind. However, please note a few important points if you want to return an item. You can find all relevant information in our General Terms and Conditions .

Return & Exchange

If you wish to return or exchange an item, please ensure that it is packaged securely and carefully. Until we receive the item, you bear the risk of the package, so we recommend that you keep the shipping receipt of the insured shipment and the tracking number to have proof in case of any problems.

complaint

If you would like to make a complaint about an item, our customer service team will be happy to help you. Our aim is to provide you with the highest quality furniture and textiles and we are not satisfied until you are. If you have received a defective item or if the delivery does not meet your expectations, please contact us immediately. We will do everything we can to resolve the problem quickly and efficiently and ensure that you are completely satisfied with your purchase.